Private Chat Support

The Site

Welcome to ScoresLive FAQ's. Our customer support team has assembled a number of the most frequently asked questions. If you don't find an answer to one of your question or concern, contact our customer service to get an immediate response. Please select a category from the left:

ScoresLive is a live video chat site, where you can chat with amateur performers while watching them on webcam. The chat and video on ScoresLive is live (unless you've selected a pre-recorded show), so you can chat with the performer, and watch her or him chat back and perform just for you! ScoresLive performers broadcast video live from their homes to yours. We have performers of every type! Browse models by sex, age, looks, and kinks. View gals, guys, couples, or specialty cam shows. Learn more about each performer by going to their bio page or viewing their sample pictures. Once you've chosen the performer you're interested in, you can access the guest chat to talk with the performer and view a small sample of the stream. It is completely free to view the guest chat and sample pictures. If you would like to enter the performer's chat room and see the video stream, the prices for full access and pre-recorded video are stated before you enter the chat. Chat fees are a per-minute charge, and are shown in your currency. The pre-recorded videos are $2.99 USD for 24 hour access to the performer’s video archive. We do not charge a monthly or recurring fee to view the site.

Your Account

If available, you only need an email address to sign up for a free membership and be able to begin chatting with some of our performers. However, free premium memberships by having a credit card on file are always available, which enhances your site experience.

With a premium membership you will be able to chat with any performer and have other benefits such as:

  • Going into private sessions with performers
  • Rating performers
  • Emailing performers
  • Adding performers as favorites
  • Receiving alerts when your favorite performers are online

Technical Support

Yes, you will need the latest Adobe's Flash Player plug-in to view the chat and video.. Flash works on almost every browser and browser version. You may already have Flash installed on your browser. You can test this by accessing the guest chat. If the page loads, you will be able to view all of our services. If you do not have Flash, you will be prompted to download it from this page. Click the Yes button and follow the instructions. You can also download the Flash plug-in here for your computer. To view chat and video on your mobile device, your mobile device must have built-in Flash support. If you have any problem with Flash or viewing the chat and/or video, please contact Support.

We also recommend that you enable JavaScript on your web browser. This will allow for a better user experience when browsing our site. JavaScript is enabled in your browser settings.

To enable JavaScript in IE8, go to Tools -> Internet Options. Select the Security Tab and click on the “Custom Level” button. Scroll down to the “Scripting” category and enable “Active Scripting”. To enable JavaScript in FireFox 3+, click on the Tools menu and select Options. In the Options window, select the Content tab. Check the box next to “Enable JavaScript”.

Privacy Questions

Our join form, and any forms on our site where you enter credit card information are completely safe and sent using SSL (Secure Socket Layer), a form of safely encrypted communication that passes between your computer and the bank's system. No one has access to your information other than the trained ScoresLive staff.

We will not sell, trade, or give your information out to third parties. To better safeguard your privacy, we recommend that you do not use any part of your email address as your site nickname.

ScoresLive staff will never ask for your account or credit card information in a chat room. You should NEVER give that information to performers or other visitors in the chat rooms. Performers do not have access to your account or billing information. If there is a problem with your account we will always have you contact us or our billing company personally. The name of your billing company is provided to you upon entering any paid area of the site.

If a performer or anyone else asks you for sensitive information by way of chat or email, please contact us about it immediately as this is against our policy.